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VETaround Online Shop

Shop online for your pet 24/7

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Customer Service

Email or call Customer Service Monday to Friday, 9am to 5pm AEDT
For appointments or veterinary advice, visit the VETaround website.

  • Home
  • Shop
    • Bravecto
    • Dental Care
    • Grooming
    • Oxbow
    • Parasite Prevention
    • Pet Treats
    • Weight Management
  • Cart
  • Delivery
  • FAQs
  • Enquiries
  • VetAround Website
  • Search

Delivery Information

You are here: Home / Delivery Information

All of our orders are sent by Australia Post, giving you a wide range of delivery and collection options including Safe Drop. You can manage your delivery preferences by creating a MyPost account at the Australia Post website.

The delivery fee or shipping cost for your order is calculated and displayed under your order details at checkout prior to entering your payment details.

The weight used to calculate your delivery fee may be different to the listed weight of the products you have ordered. Delivery weight includes the net weight of the product along with its packaging and any packing material, such as boxes or protective padding.

You will receive a notification email when your order is received and as long as all items you have ordered are in stock, your order will ship within 1-2 business days. In most cases, you should receive your order within 5-10 business days of the parcel being sent.

We do not deliver any orders outside of Australia and cannot take orders via email or over the phone.

Need help?

If you have any questions about delivery, please email Customer Service or call 1300 650 468 during business hours, 9am-5pm Monday to Friday AEDT.

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Contact Us

Online Shopping Customer Service
Email or call us
Monday to Friday, 9am to 5pm AEDT

Contact VETaround - Dr Ari Ende
Phone 0407 434 912 or Email
Monday-Friday 7:30am-7pm
Saturday 9am-4pm

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We accept payment via MasterCard and Visa debit or credit cards.

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