If you have a question or feedback about your order or the online shop, please fill in the form below. Providing your order number can help us with your enquiry.
This form is only for online shopping enquiries. To book an appointment or for advice on pet care or which product to use, contact Dr Ari.
An important notice for our online shopping customers
Due to the outbreak of COVID-19 which has now been declared a pandemic by the World Health Organisation, our online shopping supplier has notified us that there may be some disruptions to Customer Service availability over the phone and via email, as well as possible delays to order packing and delivery times. Please allow extra time for your delivery to arrive.
Email is currently the most reliable way to contact Customer Service. Please note that the team are receiving a higher than usual volume of orders and enquiries, but will aim to respond to your enquiry within one business day.